by Steve Kendall
President, Management Recruiters of Atlanta West
All good recruiters want to help their clients by finding the best
available person for the job, but you have to remember that, as a
candidate, you aren't paying for their services—the (hiring) client
is. To get and keep their interest, and ultimately be presented to
the client, you have to help your recruiter.
Here are some widely held guidelines on the steps between contacting
a recruiter and getting offered a job:
A good résumé and cover
letter are the first essential step. Tips on doing a good cover
letter are available, but it often doesn't accompany the résumé
when sent on to hiring managers. Therefore, the cover letter gets
a recruiter's interest, but the résumé and recruiter's presentation
are what will "sell
you" to the
client. Every detail matters.
Once you've sent your information,
you should get a response. Usually the "No" responses come
quicker than the "Yes" responses
because the recruiter is combing through many applications. People
who don't fit are simplest to contact quickly. People who do fit
are collected and typically get a phone call or E-mail asking for
more information upon which to make a decision. This may take up
to (or longer than) a week, but if you don't get a response within
5 working days, follow up with an E-mail or phone call.
Respond quickly
when contacted by a recruiter. They're working as hard as they
can to fill positions, and a slow response is viewed as a lack
of interest. You also force them to contact more people while waiting
for your response, which could cost you your chance at a great
job. Many qualified people never get presented because other candidates
were more qualified or showed more interest/cooperation. This is
not a time to play poker or hard-to-get.
Respond honestly to questions asked of you, but realize
they are focused on whether or not you are someone who should be
presented to the client. Be especially honest about your income
expectations and any geographic limitations. Most clients want
recruiters to only present 3 to 6 finalists...people who are all
qualified, interested, and would accept the position if offered.
Efficient and straightforward interviewing will help earn recruiters'
respect.
Give the recruiter
all the ammunition possible to get excited about you. Remember
that EVERYONE being considered has the same basic job title, experience,
education, etc., as you do. Duties and responsibilities are typically
very similar, so accomplishments are often what separate the top
candidates from the rest. This is the difference YOU made with
previous or current employers. Be prepared to give details, not
a vague "I
increased sales" or "lowed costs".
Tell them the problem, how you solved it, and what their results
were. If necessary, offer to revise your résumé so it better addresses
what the recruiter's client is looking for.
Be patient. Once you're
told that you will be submitted to the client for consideration,
you and the recruiter have to wait for feedback and action on the
part of the client. Even under ideal conditions, a job vacancy
requires others to do more work than normal, which further delays
how quickly they can move. Be assured that the recruiter will do
everything possible to get a decision and an interview as quickly
as possible. At this point, following up with the recruiter only
uses up valuable time and can even get them irritated with you.
If anything changes, they will contact you immediately. If anything
changes on your side, let the recruiter know. Contacting the client
directly is suicide and will not help you at all.
When the recruiter tells you that you've
been selected for a phone or face-to-face meeting with the client,
be open to advice and counsel. The recruiter knows the client and
perhaps even the people you'll meet. The recruiter also has experience
learned from hundreds or thousands of interviews and can provide
you with invaluable tips and advice.
Prepare for the interview. Do
your homework on the company. Prepare your questions and presentation.
The recruiter can help, but you want to outclass the competition
for this position, and everyone else being considered is trying
to outclass you. Review key client demands with your recruiter,
who can guide you.
Whenever you meet with a client, by phone or face-to-face,
provide feedback and updates to the recruiter as soon as the meeting
ends. This is your opportunity to let the recruiter help you by
resolving any issues when they next talk to their client. No one
likes surprises that affect their livelihood.
Have a well-thought-out negotiation
strategy. The offer may be made by the client or through the recruiter,
and it should be within the range discussed with you previously.
Asking for more at this final stage creates the risk of being passed
over for the next best candidate, so be very careful that you're
prepared to lose the job if what you're asking for is not agreed
to. Revising an official offer is not easily done. Being hard-to-get
at this stage rarely works: no one wants to hire a "reluctant
bride." They want
someone who's equally excited about entering into this marriage.
Remember
that the recruiter only succeeds if they find, recruit, and help
their client hire the best available person. The right person will
positively impact their client, and the recruiter's future business
with that client. They won't endanger that by trying to do anything
other than what is best for ALL the parties concerned.
About the author
Steve Kendall is the President of Management Recruiters
of Atlanta West in Lithia Springs, Georgia, and has been recruiting
senior level executives with consumer goods experience for over 16
years. Previously, Mr. Kendall was an EVP of Sales and Marketing
with over 15 years' experience in consumer goods. He has extensive,
personal experience as a hiring manager, and as a seasoned, professional
recruiter, he has helped hundreds of companies and thousands of people
form new, productive, employment relationships. Mr. Kendall views
his primary role as driving his client companies' growth by:
Identifying
the best talent available in the marketplace for the targeted position
Recruiting & appraising the candidate's credentials
Verifying
mutual interest on the part of the candidate and company
Leading the
placement process to a successful close for all parties.
Mr. Kendall
can be contacted via email at: steve@mraw.net
This article has been
reproduced here by the expressed written permission of Mr. Kendall